Privacy Policy

Enquiry information

When you submit an enquiry through this website, we collect the information you provide, including your name, organisation, position, email address, phone number and message, in order to respond to your enquiry.

Contact information

If you contact us directly by email or phone, we collect the information you choose to share in that correspondence.

Information you voluntarily provide

Any additional information you provide to us in the course of discussing or delivering a service, such as organisational, operational or data details relevant to a greenhouse gas inventory, is used only for the purpose of that engagement, and is treated as confidential.

Website analytics

Where analytics tools are used on this website, they may collect general, non-identifying information about how the site is used, such as pages viewed and general location. This information is used to understand and improve the website.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data retention

We retain enquiry and client information for as long as reasonably necessary to respond to your enquiry, deliver a service, or meet record-keeping obligations, and delete or de-identify it when it is no longer required.

Enquiries about your information

If you would like to know what personal information we hold about you, or would like it corrected or removed, contact us at elsheikh@zumracarbon.com.au.

This policy describes our general approach to handling personal information and does not constitute legal advice.